Privacy Policy

Last updated: December 31, 2025

This Privacy Policy describes how Ghazali Fragrances ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from ghazalifragrances.com.au (the "Site").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. Updated versions will be posted on this page.

How We Collect and Use Your Personal Information

We collect personal information from different sources depending on how you interact with our Site.

Information We Collect Directly from You

  • Contact details (name, address, phone number, email)
  • Order information (billing & shipping address, payment confirmation)
  • Account information (username, password, security details)
  • Shopping activity (cart, wishlist, reviews, loyalty points)
  • Customer support communications

Information We Collect Automatically

We may automatically collect Usage Data including device information, browser details, IP address, and interaction data using cookies and tracking technologies.

Information from Third Parties

We may receive information from service providers such as Shopify and payment processors to fulfill orders and improve services.

How We Use Your Personal Information

  • To process payments and fulfill orders
  • To manage your account
  • To provide customer support
  • For marketing and promotional communications
  • For fraud prevention and security

Cookies

We use cookies to improve functionality, analyze traffic, and enhance your shopping experience. You may disable cookies in your browser settings, but some features may not function properly.

How We Disclose Personal Information

We may share personal information with vendors, payment processors, marketing partners, affiliates, and authorities when legally required.

Children's Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from children.

Security and Retention

We implement reasonable security measures but cannot guarantee absolute security. Information is retained as long as necessary to fulfill legal and contractual obligations.

Your Rights

  • Right to Access
  • Right to Delete
  • Right to Correct
  • Right to Data Portability
  • Right to Withdraw Consent

International Users

Your data may be processed outside your country of residence in accordance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: Contact@ghazalifragrances.com.au

Address: 3/80 Donnybrook Rd, Norlane, VIC, 3214, AU